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Year In Review

Indicates the impressive growth of the Authority in the 2024-25 financial year.

Registered Workers:
428,195
(20.31% increase from 2023-24
– 355,904)

Community Services:
281,600 (20.67% increase from
2023-24 – 233,361)

Contract Cleaning:
110,006 (20.35% increase from
2023-24 – 90,649)

Security:
36,589 (14.72% increase from
2023-24 – 31,894)

Registered Employers:
3,847
(12.75% increase from 2023-24 – 3,412)

Community Services:
2,547 (14.99% increase from 2023-24 - 2,215)

Contract Cleaning:
822 (10.04% increase from 2023-24 - 747)

Security:
478 (6.22% increase from 2023-24 - 450)

Worker Breakdown

Community Services:
281,600

Female: 203,840
Male: 58,650
Other – non-binary, not specified and other:
19,110

Contract Cleaning:
110,006

Female: 52,429
Male: 49,213
Other – non-binary, not specified and other:
8,364

Security:
36,589

Female: 5,346
Male: 29,220
Other – non-binary, not specified and other:
2,023

Community Engagement

Outbound calls: 15,332

Website visits: 267,398
Of Victorian website visits:
metropolitan: 90.92%
regional: 9.08%

eNewsletter:
Monthly email subscribers increased by 11.29%
Average open rate for external monthly email newsletter was 50.24%

Social Media Engagement:

Facebook:
Followers increased by 315.4%
Engagement increased by 62.7%

LinkedIn:
Followers increased by 119.6%
Engagement increased by 110.8%

Scheme Assets$773.5m (41.5% increase)
Reimbursements to employers$16.2m (55.9% increase)


Updated